2027 UDIA Member Registration - MAIN

As a registered attendee of the UDIA 2027 National Congress (the Congress), you agree to the following: GENERAL 1. The following terms bear the meaning set out in Schedule 1 to this agreement: Congress Manager, Congress Host, Congress Venue, and Accommodation Partner. 2. Unless otherwise defined, the term “we” includes the Congress Host, the Congress Manager and the Congress Venue. REGISTRATION DATES 3. Launch Offer registrations will be accepted from Tuesday 13 October to Friday 30 October 2026. 4. Early Bird registrations will be accepted from Saturday 31 October to Friday 18 December2026. 5. From Saturday 19 December 2026 to Friday 5 March 2027, the standard registration fee will apply. REGISTRATION CANCELLATION POLICY 6. All cancellations of and amendments to registrations must be made in writing to the Congress Host at udia@dgglobal.com.au. 7. Cancellations received on or before 15 February 2027 will be refunded in full, less a $150.00 administration fee. 8. No registration refunds will be made after 16 February 2027. 9. If you do not cancel and do not attend, you are responsible for payment. 10. A substitute delegate may attend in your place by prior arrangement where deemed appropriate, subject to a $150.00 processing fee. 11. If the Congress is postponed we will honour your tickets for the new Congress date. If you are not able to attend on the new date, you can request a refund in writing by contacting the Congress Host at udia@dgglobal.com.au. PAYMENT 12. Registration can only be made via the online booking site – credit card via Eway, or Eway payments. 13. All prices are in Australian dollars (AUD) and include GST. GOODS AND SERVICES TAX (GST) / TOURIST REFUND SCHEME (TRS) 14. All prices quoted on this website are inclusive of 10% GST (Goods and Services Tax), unless otherwise specified. GST applies to most goods and services in Australia. 15. The Tourist Refund Scheme (TRS) is administered by the Australian Customs Department and enables travellers departing from Australia to claim a refund of the GST and Wine Equalisation Tax (WET) paid on goods bought in Australia. For detailed information on the TRS visit the website of the Australian Customs and Border Protection Services of the Australian Government. METHODS OF PAYMENT 16. Credit card: Only Mastercard, Visa and American Express are accepted via Eway. 17. Electronic fund transfers: Payment details are noted on the tax invoice. PRIVACY STATEMENT 18. Australia operates under the Privacy Act 1988 (Cth), as amended, and the Privacy Amendment (Notifiable Data Breaches), 2017. The objective of these is to protect the right of the individual to privacy of their information. 19. The Congress Manager will comply with these legislations and is committed to protect the right of the individual to privacy of their information. 20. The Congress Manager will not sell your personal information to third parties. 21. If you believe that any information the Congress Manager holds about you is incorrect or incomplete, please email the Congress Manager, who will promptly correct the information. You may also withdraw your consent for use of your information by advice in writing at udia@dgglobal.com.au. Why do we wish you to provide your information? 22. We require your information to facilitate provision of information to you regarding the Congress and to facilitate your participation in the Congress. 23. Information collected in respect of your proposed participation in any aspect of the Congress will be used for the purposes listed below. 24. You can give or withhold your consent for any or all of these uses. Please indicate your preferences by emailing udia@dgglobal when completing your registration form. 25. We will be unable to forward any information relating to the Congress or to communicate with you regarding your registration if you contact us to opt out of receiving information regarding the Congress. What we will do with your information? 26. Your information will be used: a. For planning and conduct of the Congress including arrangements for your participation (e.g. accommodation booking); b. In the Delegate List and App published for the Congress. 27. Your information may also be: a. Provided to organisers of future occurrences of this Congress or other similar events; b. Used to provide you with information of other relevant events in your area of interest. 28. The parties who will have access to your information (subject to your preference selections on above points) are: a. The Congress Manager; b. The Congress Host; c. The Congress Venue; d. Delegates, sponsors and exhibitors of the Congress; and e. Any future organisers of the Congress or similar events. 29. The parties mentioned above will rely on your above consent indications for the purposes of compliance. 30. You may withdraw your consent at any time by notice in writing to the Congress Manager at udia@dgglobal.com.au. 31. You are entitled to access the information held by written application to the Congress Manager at udia@dgglobal.com.au. INTENTION TO PHOTOGRAPH 32. The Congress Host and Congress Manager have arranged for photography onsite throughout the event. The images may be used for post-Congress reports, case studies, marketing collateral, social media content and supplied to industry media if requested. 33. If you do not wish for your photo to be taken, please inform the photographer and move out of camera range. SOCIAL FUNCTIONS 34. The Congress Host and Congress Manager reserve the right to cancel or vary social functions if minimum numbers are not reached. 35. No refund is available if you cancel your attendance of a social function or additional ticket to a social function after 18th February 2027. ACCOMMODATION CANCELLATION 36. Registrants may elect to book accommodation with one of the Accommodation Partners via the Congress Managers at the time of registration (Registration Accommodation Booking). 37. Accommodation cannot be booked unless full payment is received. 38. In addition to any fee imposed by the Accommodation Partner: a. cancellations of Registration Accommodation Bookings will incur an administration fee of $150.00; QT and Swissotel b. cancellations of Registration Accommodation Bookings received on or after Monday 8 February 2027 will incur a 100% cancellation fee. No-shows will be subject to a 100% cancellation fee. Fraser Suites c. cancellations of Registration Accommodation Bookings received on or after 11 December will incur a 100% cancellation fee. No-shows will be subject to a 100% cancellation fee. 39. You may transfer your booking at any time. 40. Please refer to the Accommodation Partner’s cancellation policy to ensure you are aware of cancellation penalties that may be applicable. 41. Cancellations and alterations to bookings must be made in writing to udia@dgglobal.com.au. These, including early departures and “no-shows”, may incur penalties at the Accommodation Partner’s discretion, up to 100% of the accommodation stay. 42. Accommodation during stay a. The Accommodation Partner will require a credit card to be provided at check in for security of any incidentals, they may place a pending authorisation of $50 - $100 per night on the card which is then released after check out. b. Accommodation Behaviour It is the responsibility of the individual guest staying at the Hotel to ensure that they, together with any guests, visitors or other persons accompanying or visiting them at the Hotel, conduct themselves in an orderly manner and in full compliance with the Hotel’s rules and requirements and all applicable laws and statutes. The guest will be responsible for the conduct of any guests, visitors or other persons whom they invite, accommodate, or permit to access the Hotel premises in connection with their stay. If the Hotel has reason to believe that the conduct of the guest or any of their guests, visitors or accompanying persons may adversely affect the smooth running of the Hotel’s business, including in relation to the safety, security, comfort, amenity or reputation of the Hotel, Management reserves the right to cancel or terminate the guest’s booking and/or require the guest or any disruptive individual to leave the Hotel premises, without liability to the guest. The Hotel and Congress Organiser will have no responsibility or liability to the guest for any costs, damages, losses or expenses incurred by the guest or any person accompanying or visiting them as a result of the Hotel’s cancellation or termination of the booking or removal of any person from the Hotel premises. The Hotel reserves the right to exclude or remove any person, and/or their possessions, from the Hotel premises where Management reasonably considers this necessary to protect the safety, security, comfort, amenity, property or reputation of the Hotel, its staff or other guests. FORCE MAJEURE 43. The Congress Manager, the Congress Host and the Congress Venue, are not responsible for either the partial or total non-performance of the contract in the event of accident, an act caused by a third party, such as Acts of God including, without limitation, credible threats of natural disaster in the geographic vicinity of the hotel, war, curtailment or interruption of transportation facilities, threats or acts of terrorism or similar acts, governmental travel advisory, a governmental elevation of the terrorism alert level, civil disturbance, the issue of a travel warning by the World Health Organization or any other cause comparable events or disaster beyond the parties’ control which: a. Prevents the Accommodation Partner from accommodating you; or b. Results in the Congress being cancelled by the Congress Manager, the Congress Host or the Congress Venue. 44. The Congress Host may at its entire discretion repay the delegate fee or service charge paid by the delegate, or part thereof, but shall be under no obligation to repay the whole or part of such delegate fee or service charge, and shall be under no liability to the delegate in respect of any actions, claims, losses (including consequential losses), costs or expenses whatsoever which may be brought against or suffered or incurred by the delegate, as the result of the happening of any such event. Closure of an Accommodation Partner 45. Should your chosen Accommodation Partner close between the date of registration and the start of the Congress, the Congress Manager will take reasonable steps to offer you alternative accommodation options. 46. If you confirm such an alternative option, the Congress Manager will not be responsible for any difference in rates. 47. Should you decline the option and book alternative accommodation independently of the Congress Manager, any pre-payments you made for the closing Accommodation Partner will be reimbursed by the Congress Manager. INSURANCE AND LIABILITY: 48. Registration fees do not include insurance. 49. It is strongly recommended that at the time you register for the Congress and book your travel, you take out an insurance policy of your choice. The policy should include: a. Loss of fees/deposit through cancellation of your participation in the Congress or through cancellation of the Congress, b. Loss of international/domestic air fares through cancellation for any reason, c. Loss of tour monies through cancellation for any reason including airline or related services strikes within Australia, d. Failure to utilise tours or pre booked arrangements due to airline delay, e. Force Majeure or any other reason, f. Medical expenses (including sickness and accident cover), g. Loss or damage to personal property, h. Additional expenses and repatriation should travel arrangements have to be altered, 50. The Congress Manager is not responsible for any participant failing to arrange their own insurance. This insurance is to be purchased in your country of origin. 51. You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event. IMPORTANT NOTICE This clause contains provisions which affect your legal rights Please read it carefully before proceeding If you do not understand any part of it, you should obtain independent legal advice before proceeding By participating in the event you acknowledge and agree that: a. you have had the opportunity to consider the risks associated with participating in the event and freely and voluntarily accept: b. all of the risks (foreseeable and unforeseeable) that may result from participating in the event; and c. any and all consequences which may result from those risks (whether foreseeable or unforeseeable); 1. while participating in the event you will, at all times, follow: 1. the lawful directions of the Congress Host and Congress Manager and any of their representatives or the representatives the premises at which event is held; and 2. any signage displayed at the event or on the premises at which event is held; 2. to the full extent permitted at law, you waive, release and discharge each of the Congress Host and its representatives from and against any and all claims or liabilities which you have, or may at any time have, arising out of or in relation to the event. This waiver, release and discharge extends to all acts, omissions, defaults, failures or errors on the part of all or any of the Institute or its representatives; 3. you agree to indemnify, and keep indemnified, each of the Congress Host and its representatives from and against any claims and liabilities, whether direct or indirect, arising out of or in relation to: 1. you observing or participating in the event; and 2. your acts or omissions while observing or participating in the event; 4. you covenant not to sue or commence any proceedings against the Congress Host or any of its representatives in respect of any loss or damage arising out of or relating to any loss, damage, injury or illness you may sustain which in any way relates to the event; and 5. you intend to be immediately bound by the terms recorded in this document and for it to be binding on your executors, administrators and assigns.   SCHEDULE 1 Defined Term: Meaning Congress Manager: Creative and Corporate Events Pty Ltd Congress Host: Urban Development Institute of Australia Ltd Urban Development Institute of Australia Queensland Pty Ltd Urban Development Institute of Australia (Victoria) Urban Development Institute of Australia (New South Wales Division) Urban Development Institute of Australia (Western Australian Division) Urban Development Institute of Australia (SA Division) Congress Venue: Randwick Racecourse, Sydney Welcome Event: The Jackson Accommodation Partner: Swissotel Sydney, QT Sydney, Fraser Suites Sydney